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FAQ's USA

FAQ'S USA

 

About your Account & Orders with Wowtrendy

What is My Account at Wowtrendy?

 

To register at Wow Trendy, we will need to know your name, mailing address and email address. When processing your order online we require your billing address, shipping address, telephone number, credit card number and expiration date.

 

At Wowtrendy, it is very easy to view and update your shopping account and orders through "My Account" feature of the website. With "My Account" on Wowtrendy you can:

Track the status of your orders placed at Wowtrendy.

Manage or change your personal details for our records.

Change or reset your Account Password.  

 

 

Is my personal information kept private?

 

Please be assured that your personal information is kept private and confidential and at no point will this be passedon to a third party.

 

How do I make a purchase?

 

Using the online Wow Trendy shop is easy -Once you have found an item, select your size and click, ADD TO BAG.

You can review your items in your shopping bag by clicking “MY SHOPPING BAG”.

To remove items simply click REMOVE.

Lastly click GO TO CHECKOUT to complete your order.

 

How do I get the confirmation of My Order?

 

After the receipt of payment, a confirmation email is sent to yourregistered Email Address. This email contains the confirmation and other important details of the order including the unique Order IDso that you can track the order and for quoting on any communication with our customer service team.

 

Order Status

How do I check the current status of My Orders?

 

At Wowtrendy, it is very easy to check the status of your orders, both pending as well as fulfilled.

To check the status of your orders, sign in to your My Account with Wowtrendy. Click on My Orders link to view the list of all orders you have placed with Wowtrendy. To check the status of a specific order, click on its Order ID. This will open a window showing all the details about the order.

 

 

 

 

 

What are different Order Stages and what do they mean?

 

  • Processing: We have received the payment and are processing your order.
  • Shipped: Your order has been dispatched from our warehouse and is on its way to your delivery location.
  • Complete: Your order has been delivered at your delivery location.

 

 

 

The price of the item I purchased has changed since I received it. Can I get a refund of the difference in price?

 

As a retail business Wow Trendyreserve the right to make changes to ourprices from time to time in response to trends, stock and demand from the consumer. Prices may go up or down without notice and it is not possible to refund any difference in price which you may have paid.

 

 

 

 

Shopping and Payment

Is it necessary to have a Wowtrendy Account to shop at Wowtrendy?

Yes, it is necessary to have a Wowtrendy Account to shopwith Wowtrendythrough our website. Making payment for your orders is easy and hassle freewith a Wowtrendyaccount 

 

Wowtrendy offers multiple options for its customers to make payments for their orders. Various options available are:

  • Payment through Credit Card.
  • Payment through Debit Card.
  • Payment through internetBanking.

 

 

All Credit/Debit card details remain private & confidential.